Shipping policy

Processing Time

Orders are prepared and dispatched within 3 business days.

Shipping Time

Standard delivery within the UK typically takes 7 days or more, depending on courier delays, location, and seasonal demand. These timeframes are estimates and may vary.

Shipping Area

We currently ship within the United Kingdom only. Orders placed with non‑UK addresses will be cancelled or refunded.

Delays

Courier delays, customs checks (for certain UK regions), or busy periods may extend delivery times. We appreciate your patience if this occurs.

Address Accuracy

Customers are responsible for ensuring that their shipping address is correct at checkout. Orders sent to incorrect addresses cannot be refunded until they are returned to us.

Customer Support

Our support team is available on business days and aims to respond to all emails within 24 hours.